Shipping Information
Every Iconic Steppers order is carefully packed and dispatched from our fulfilment base in Melbourne, Australia.
Tracked shipping on every order
Local dispatch from Melbourne
Shipping Origin
All Iconic Steppers orders are packed and dispatched from our Melbourne fulfilment base.
As an Australian-owned brand, we prioritise reliable local dispatch, secure tracked shipping and responsive customer support.
Processing & Dispatch
Orders are generally processed within 1–2 business days, Monday to Friday, excluding Victorian and national public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
Estimated Delivery Times
We currently deliver within Australia only. International shipping will be introduced at a later stage.
Standard Delivery
Typically 2–6 business days
Express Delivery
Typically 1–3 business days
Rural & Remote Areas
Allow an additional 1–3 business days
Delivery estimates begin from the date of dispatch. Additional time may be required during public holidays, promotional events, product launches and other high-volume periods.
Shipping Notes
- Every order is sent using a tracked shipping service.
- Delivery timeframes are estimates provided by Australia Post.
- Carrier disruptions, weather conditions and peak delivery periods may cause delays outside our control.
Address Accuracy
Please check that your delivery address is complete and correct before submitting your order.
If you notice an error after placing your order, contact us as soon as possible at info@iconicsteppers.com .
Once an order has been dispatched, address changes may no longer be possible and additional redelivery or redirection charges may apply.
Tracking Your Order
Your tracking number will be emailed to you once your order has been dispatched.
Track your delivery through the official Australia Post website: Australia Post Tracking .
Please check your junk or spam folder if the dispatch email does not appear in your inbox.
International Shipping
Iconic Steppers currently ships within Australia only. We are preparing to expand delivery to international destinations in the future.
Need Help?
For assistance with your order, delivery address or tracking information, contact:
RESPONSE TARGET
Within one business day